written by mozza40 on 24/09/2008
Good Points
None in my experience
General Comments
Booked a holiday with on the beach.com, had nothing but trouble with them I feel. Sent us an email asking for £579 for the balance that was owed on the holiday when it had already been paid in full 8 wks earlier when I finally managed to speak to somebody they had no record of it. I was told for three days that some one would contact me by close of buisness, however I am still waiting... contacted my credit card company who confirmed it had been paid and that they had recieved it. So I asked otbeach why more money had been taken than what the holiday had cost and was told to fill out a refund request form... Do not recommend this holiday site.