Written on: 28/02/2007 by mkjknight
Sat Nat itself is very good.
Customer service is appalling.
I got a TomTom One for Christmas and it has generally been very effective and easy to use. However, after two weeks, the screen froze and I had to get a replacement. Prior to this I had downloaded the TomTom Plus Safety Camera update which will not work on my new device. I have since been trying to get the update on my new system but the TomTom customer service team have been awful. After several phone calls, faxes and emails they have still not managed to solve my problem and I am beginning to get very frustrated!