Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

590959

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“A nightmare- DON'T USE THEM!”

Written on: 11/04/2007 by ellienor (2 reviews written)

Good Points
If you don't have the Internet you can't book a holiday with them!

Bad Points
This is the next installment of my OTB nightmare! As you remember I booked accommodation and had it changed to a "lesser value"alternative. Well anyway-one of the advisors for OTB suggested as that I just choose a different hotel altogether as they couldn't contact the reps in Crete ( only when taking your money of course, then there is no problem!) I changed to an all inclusive Metemi Village Crete for the same dates 3-10th April. Although it wasn't my first choice, I was just relieved to get something sorted. When we arrived in Crete after being delayed for 4 hours- we made our way to the hotel- it was about 9:30pm and we had been traveling all day with a tired 3 year old. Well - to cut a long story short- the hotel was all shut up when we got there- in blackness and still having building work done on it! By chance, there was a security man who directed us to a different hotel where we stayed for one night. The next day I phoned OTB distraught at the prospect of not having any accommodation; the manager just advised to phone the reps in Crete and when I said that this wasn't good enough she put the phone down on me!!!! DO NOT USE THEM!!

General Comments
A nightmare- DON'T USE THEM!

Visit onthebeach.co.uk