Written on: 19/07/2006 by myjoereay (1 review written)
We booked a holiday with On The Beach Holidays, and it took a whole day of calls to eventually get the transfer documents sorted. The hotel was very basic, and we had to pay for basic services when we got there ie. air conditioning. Although we had paid extra to hold the room until late, due to the late flight, we were charged a second time, with the hotel telling us that this was the norm for this company. The rep turned up the day before we left (only at our request), and pointed to our departure information and said "that's it" and left.
I have bought and enjoyed many holidays using internet sites, but I would never use On The Beach Holidays again!