written by on 24/01/2017
Do not get travel insurance from AA. My luggage went missing in August and AA have still not given me any compensation for it. Their handlers are always "out from work sick" or "have left work for the day" or "are no longer working with us". They are now looking for receipts for every item that was in my bag. They are untrustworthy and incompetent. I have been more than patient and I will be making a claim with the Small Claims' Court. I will never get insurance from AA again and I highly advise you to steer clear of them.