written by eeLynch117 on 17/01/2017
Thank you so much for your work on this. Generally quick, honest , professional & good response. She has been very helpful. Your customer service has been outstanding. I spoke on the phone this morning she was charming and helpful. After my connection flight in America was changed ! As I'm a lone traveler I wasn't sure what was changing and felt worried . I was sent another e.ticket and I moved it to a folder in my iPad then wasn't able to read it . She suggested I moved it back and all is ok.
The service was exceptionally good. My emails were answered in a short manner of time and my flight wishes were fully accommodated. I wish the entire company of full of people. Thank you for your cooperation and continued excellent service.