written by GabrielleWare366 on 16/01/2017
My experiences with your company have been terrible to say the least.
Something that was supposed to be a happy and fun event was nothing less than a disaster.
I paid extra to have the flowers delivered the same day as a surprise for my daughters good grades. They should have been delivered by 6:00 pm.
After having called once to check on the order, I was told the delivery was delayed and they would be delivered by 7:00 pm. Because of this my children didn't get to go out for celebration dinner because they were waiting on flowers.
After 7:14 passed I called again asking where the flowers were. The person on the phone kept me on for 15 minutes only to tell me that she couldn't find out where they delivery was. She promised to have someone call me but that never happened.
Finally around 9:07 pm the flowers were delivered, after my children had gone to bed. Needless to say the tiny bouquet which was so overpriced has become nothing but an eyesore.
I want 100% of my money refunded immediately.