written by Reese403 on 15/01/2017
I ordered a coat online as they didn't have the sizes i wanted in store. I never thought to check their returns policy - i just assumed that the returns policy would be just the same as any large store. In fact it's appalling - you can only return to store and get a refund on a gifts card or you can return at your own cost to their Birmingham address.
I for one won;t be shopping here again.