written by on 15/01/2017
According to their records, UK Mail delivered my parcel to my house and I signed for it on a day when I was not at home and was, in fact, on holiday some 200 miles away!
I checked around with all my neighbours but they all knew nothing about a delivery for me and so I called UK Mail to ask what they had done with my parcel.
I was then interrogated by some juvenile delinquent who insisted that it had indeed been delivered, despite my protestations, and that I needed to contact the seller to raise a complaint.
Having gotten nowhere on the 'phone, I did contact the seller and he. in turn. contacted UK Mail, only to be told that their records showed that the parcel had been delivered and I'd signed for it!!!
Talk about being caught in a vicious circle.
They were unhelpful, rude and, in my opinion, not worthy of calling themselves a delivery business.
DO NOT USE THEM!!!!!