written by on 11/01/2017
Car never even got as far as a service centre. Booked my car in via the web received a call to say it had been confirmed, received an e - mail to say it had been confirmed. Booked the day off work for my car to be collected from home. On the day waited from 8am till 09.45am and no sign of collection. Called service4service to be told they would still be coming and the guy I spoke to said he would call me back to confirm. An hour later no call so called back and spoke to someone else only to be told my car had not been booked in and he would gladly re book it at a discounted price. Told him no thanks and that was the end of that, absolutely disgusted!!!!