written by Kristen290 on 31/12/2016
Very efficient - everything worked according to plan. Would have been good to have had someone meet us in the arrivals lobby at the airport - but once we found the rep by the car park everything worked smoothly and hotel was high standard.
We were told we would get a rep meeting but never saw anyone again the whole week! Didn't matter cos we didn't want to go on any excursions and we had no problems - but it would have been nice to have been contacted a couple of times to check we had no problems.
Hotel food was not brilliant - would have been better as a buffet but was a sit down three course meal which you don't always want- and wasn't of a consistent standard.
Breakfast could have done with having fresher bread and bit more variety of food to suit a western palate.
Staff excellent at hotel - very welcoming. Hotel very clean and good standard.
Pick up to time - no problems there.