written by White38 on 23/12/2016
Spent 38 minutes on the phone, eventually getting a quote. The call centre staff member struggled with English and I had to repeat answers several times. She had no concept of phonetics, so they didn't help. I had used Saga for a trip to the same destination (Antigua) in March 16 when they were competitive but this time the quote came back at 3 times the price even though my medical questionnaire was unchanged. The reason given was Brexit and the fall in the GBP?!?