written by Reidaj108 on 09/12/2016
In august 2016 I booked car for 14 days from Bologna airport to trip in Italy with family. After arriving, agent of AR - "Greenmotion" asked for russian driving license even I am Ukrainian citizen and have been taked car to rent for last 7 years from Eurocar, Avis, Sixt, etc with my current enlish-writed driving license. After 2-hours discussion with call-center of AR and agent “Greenmotion” we went to airport and took car for 14 days from Noleggiare as they have free car of our class. Guy from call-center AR confirmed that it is extraordinary situation, they can’t propose another car and will refund advanced payment. After returning home I send reclamation to AR to refund advanced payment. Reclamation was not accepted and I lost money!!!