Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

581095

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“It started 5 weeks ago. I ordered a warm down filled...”

Written on: 21/12/2005 by Dave Riley (1 review written)

Good Points
None!

Bad Points
It starts from a 5 week delivery wait to the wrong details.

General Comments
It started 5 weeks ago. I ordered a warm down filled winter coat from Gear-Zone as I am travelling to Scotland for Xmas. I was told that there would be no problem with delivery and that I would have it in time for Xmas. It is 3 days before Xmas and I still do not have it. I have spent the last two weeks trying to contact the company by email and telephone and only today managed to get through to them. It turns out they had the incorrect bank details, the incorrect delivery address and it hasn't even been sent out yet!

They have promised me they will send it out tomorrow (22nd) but cannot guarantee I will have it for Xmas.....when I am in Scotland!

Overall I think the customer service has been appalling and I would not recommend ordering from them unless you don't mind getting your Winter coat until the Summer!

Visit gear-zone.co.uk