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“I booked my holiday this year through Travel Republic....”

written by geoff morgan on 22/07/2008

Bad Points
We paid Travel Republic for a minibus to collect us at Larnaca Airport. The Coach Company and telephone numbers did not exist. We had to pay for 2 Taxi's to take us to our Hotel.

General Comments
I booked my holiday this year through Travel Republic. On arrival at Larnaca Airport we waited to be picked up by a coach company booked through Travel Republic. We looked everywhere for the driver. We then contacted the two telephone numbers on our confirmation only to be told these numbers did not exist. I also tried contacting Travel Republic, only to get a recorded message that they are closed on Sundays. After going to the information desk, a very helpful lady tried the numbers which did not exist and also contacted our Hotel to see if by any chance the Coach company may have contacted them. The airport staff and other coach companies and taxi drivers were all very helpful. In the end we had to get 2 Taxi's to our Hotel. The next day i sent an email to Travel Republic and to date I have not received a reply.

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