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“The service has gone down over the last 20 years, the...”

Written on: 27/09/2009

The service has gone down over the last 20 years, the customer service is anything but a service, with rude and unhelpful persons on the phone. On the other hand I have had the most pleasant persons on the security desk.

Transfering money into a UK account is now impossible with short notice and I am now getting problems depositing money from outside the UK.

Natwest is still the best British bank.