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“As some other customers mentioned before, I was 5...”

written by on 17/03/2009

Good Points
Cheap fare

Bad Points
Cheap and low class customer service.

General Comments
As some other customers mentioned before, I was 5 minutes late because of the traffic jam in Penang. The checked in Time is 45 mins before departure and with just 5 mins late, they refused my checked in. I found Air Asia customer service is very rude and they seemed they did not want to answer my question.

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