Written on: 06/03/2009 by Jerry st clare (1 review written)
Have tried to open an account for over 2 months now! my password was never sent so i asked for another which eventually did arrive over a week later. I then tried to transfer money, 2 weeks later i receive a letter to say i can't do this until i set up a DD so i completed the enclosed form & sent it back to them. Another week later & i've heard nothing so i rang them (put through to India where i find it extremely difficult to understand them!!) they said i need to also notify my current bank. The original letter never said this so i've been sat around for weeks waiting when i could have been doing this!! The worst customer servcie in the world!!!!