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“I purchased a stubborn dog collar from their website...”

written by on 31/12/2010

I purchased a stubborn dog collar from their website and payed with paypal. Almost 4 weeks went by and we still hadn't received it in the mail. We called customer service and the same lady kept telling us that 'there was a problem at the warehouse and it was shipped out earlier today so we should receive it in a few days.' After 6 weeks of waiting we finally called and said we just wanted our money back and we would buy it somewhere else and the same lady told us we couldn't get it back since it was already shipped. While we were waiting for the collar to arrive our dog ended up crossing the invisible fence and got hit by a car and died so we didn't even have a use for the collar anymore. This company caused my puppy to be killed which caused me to go into premature labor. So basically this company left me heartbroken with no puppy and a very sick baby.

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