Written on: 18/07/2004 by Ian Francis (2 reviews written)
On Board Service. Food. Toilet hygiene.
My wife and I travelled from Colombo to Heathrow with Air Sri Lanka. We were given an impressive menu, but in reality only two choices. We asked for the Fish Dish but received a chicken "curry" with rice which was almost inedible. Only a glass of wine was offered with the meal and for the rest of the trip the cabin staff just "disappeared". Only three out of four toilets were working and in each of these there were at the beginning of the flight, only two toilet rolls. Within about three hours the toilets were unusable. I wrote to airline and complained, but still have had no reply (three months later).