Written on: 02/05/2010
I had a serious car accident resulting in whiplash, a hospital visit and time off work. Hamilton refused my claim because in their exclusions policy - bad backs are noted. I had to argue my case extremely hard that whiplash was a separate issue to a bad back, had to see a specialist to prove my point and eventually got paid out. It was only because I would not let them batter me down that I think I got any where. It was appalling their excuses and delaying tactics.