Written on: 25/08/2009
I found the Bissell Powerwash Proheat / 1698 Carpet Shampooer to be absolute rubbish - I use the machine once and have to send it in to be repaired for each second usage. Also, it is very heavy. It does clean well but this is not good enough if you have to return it for repair every other time of use. It is always the same problems as well, not sucking up water and not dispensing cleaning solution. Bissell customer care is good - beware of extended warranties from the shops as they are often selling a warranty you have with Bissell anyway.