written by lauraechristine on 27/03/2007
Sandals Group Reservations are the worst I've ever encountered. Reservations for the group are not handled by the department but solely by the bride and groom. This was not easy to plan the wedding. We did not get our room upgrades as promised and the father of the bride didn't get a room when he arrived. We also had to pay a penalty of $2000 when two guests needed to cancel their reservation within 40 days prior to the wedding, even though we found replacements!
The wedding and resort had five stars and when we reached the resort, after the hotel check and sorted out all the hassles with every guest, we had the best time ever.
My advice is do not go through Unique Vacations Group Reservations.