Report Abuse

Report this review to the Review Centre Team Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
Review Number	519711
Please provide your email address so that we can get in touch:

Please provide your name so we know how to address our emails:

Why are you reporting this review?
This review contains naughty language I have seen this review elsewhere on Review Centre I think this is spam This review seems to be for a different product I don't think this is a genuine review (and I do not represent this Item) I represent this product/service and I'd like to discuss this review Something different (please specify)
Comment

★☆☆☆☆

WRITE A REVIEW

“John Lewis claim to have the best customer service but...”

Written on: 16/02/2011

John Lewis claim to have the best customer service but I have only had the worst experience with them. I bought a coffee maker for Christmas for my friend which ended up being faulty. My friends called them up to arrange a pick up to get another machine, but these idiots came to my house instead of my friends'... despite very clear instructions NOT to come to my house. The most frustrating part of this is that my friend had taken a half day to stay at home and wait for the deliverers. SInce then, it's been 3 weeks of emails that don't get replied to, phone calls with clueless staff and a coffee machine still waiting to be picked up at my friends house. This is both embarrassing for me and John Lewis. Will never buy anything there ever again.

Visit johnlewis.com

Report Abuse

Report this review to the Review Centre Team

Why are you reporting this review?

“John Lewis claim to have the best customer service but...”