Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

519386

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“In a large order with johnlewis.com totalling about...”

Written on: 29/10/2010 by littlebubba555 (2 reviews written)

In a large order with johnlewis.com totalling about £3,000 this bed was included. I signed for all the boxes on the delivery note. A fridge Freezer was part of the same order, which took almost 2 months to arrive meaning that we could not move into our house. Once the fridge was delivered we discovered that a package for the bed was missing and cannot be build. We are so far told that it will be 3 weeks until the bed slats can be deliverd! I have only ever been called back once when promised. No one ever returns my call and noone cares. Great service but totally inline with what I currently expect from John Lewis.....The saga continues.

I used to buy everything exclusively from John Lewis. It is such a shame that the can nolonger live up to their reputation. Needless to say the romance is over and a company that acts like this will not survive much longer with competitiors that provide superior service.