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★☆☆☆☆

“I have been a customer of A & L since Girobank days...”

Written on: 30/04/2008

Good Points
Cheque Books without the annoying left hand side stub. Multi-Function 3 in 1 card. (Debit/ATM/Cheque Guarantee) On-Line Banking Service in Real Time. Pay/Withdraw funds via the Post Office as well as A & L Branches.

Bad Points
Very Rude Customer Service Staff. Not very helpful, nor very friendly. Statements not very clear. 50p Daily Charge subject to a max of £5 per month for use of Overdraft Facility.

General Comments
I have been a customer of A & L since Girobank days and too be honest, I have had enough! The staff are very rude, not very pleasant and their customer service is more like dis-service! How on earth they are managing to stay in business is beyond me?



You can use the Post Office to pay in & take out money which is handy if your miles from an A & L Branch, but with all the Post Office Closures even that could be tricky.