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“Poor repair reporting & refusal of replacement or...”

Written on: 17/12/2006 by shellld (1 review written)

Good Points
Works well, buzzes if no movement detected.

Bad Points
Ours started a LOUD buzzing / interference noise after only 4 months of use, it has already been sent back for repairs & no repair report was given, it still does it, no matter what powerpoint, even the loan monitor did it so it's been suggested that it may be local interference. I know the lady diagonally across the road has one, as we sometimes here her child. Now we haven't purchased anything else that could possibly be causing this interference & it is not as though it is a cheap product, so why?

General Comments
Poor repair reporting & refusal of replacement or someone to come & inspect in home few minutes drive from where it was purchased from. Other than that I like it, however have also had to turn the sensitivity up to the max of 5, as my daughter now sleeps on her belly (she always rolls that way) & sometimes with a knee up so her chest doesn't always touch the mattress & the alarm was going off once or twice a night.