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“Telephoned to enquire about a cabin bed, was advised...”

written by on 04/02/2009

Telephoned to enquire about a cabin bed, was advised delivery would be 3-5 weeks. Placed the order online. I had a phone call a few days later, the sales person (the only one i have ever had any contact with...so much for sales team!!) got me completely mixed up with another customer, couldn't locate my paperwork...not a good start. 3 weeks later i decided to chase our order...was told by the same guy that the goods were delayed because they gave them the wrong colour. So i then questioned the rest of the order, and unbelievably he got that wrong too!! He got very abrupt and said he will cancel the order! Flaming Cheek!! I then went online did a search of this company and found all these reviews....well that was enough for me to cancel. They said they will refund....i am still waiting.

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