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★★★☆☆
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“Returns policy at eBuyer.com seems very poor. I sent...”

written by Jez. on 11/03/2002

Good Points
Prices are good, The web site is slick and it has the ability to keep you informed of your order along the way.

Bad Points
Returns policy seems very poor. I have a DOA DVD unit which they say has not been received. It's been 12 days now and I am awaiting a response after emailing them a scan of my signed delivery receipt. I'm off to my local shop for my next purchase as their returns policy is just not up to scratch.

General Comments
Returns policy at eBuyer.com seems very poor. I sent back a dead on arrival DVD unit which they say has not been received. It's been 12 days now and I am awaiting a response after emailing them a scan of my signed delivery receipt. I'm off to my local shop for my next purchase as their returns policy is just not up to scratch.

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