written by on 09/11/2009
Misrepresented contract and completed it as a fixed-price instead of 1.5% of selling price, which had been discussed in detail. The representative never mentioned a fixed price during the meeting. This was fraudulent on behalf of the agent. Sent viewers who were not proceedable ot uninterseted in this type of property. Strongly recommended we take a low offer, as their commission is fixed at a grossly inflated figure.
Bairstow Eves attitude - "Tough you signed the contract!" This was the manger's wording of the situation!
There are many respectable & professional agents serving Ponteland & Darras Hall, my recommendation - never ever use Bairstow Eves. If you must,- check everything twice & then check again - they are good at deception.
The regional directors do not wish to hear about complaints and back their staff with a "get stuffed" attitude. Our complaint is now with the Property Ombudsman. Boycott Bairstow Eves until they can clean up their act.