Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
487318

Why are you reporting this review?
If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆
WRITE A REVIEW

“I was a customer rejected by this bank, which I think...”

written by whitedovefly2 on 13/09/2006

Bad Points
Inexperienced agent, unhelpful manager, and communication between bank staff needs improvement.

General Comments
I was a customer rejected by this bank, which I think is their fault!!



I am a Taiwan citizen. Last summer, I wrote a mail to HSBC and told them I am interested in their offshore banking, and would like to open a account at their Hong Kong Branch. On the first two days, the bank agent helped me fill out all the forms of my information, and gave me couple investment ideas. And at the same time, they had reviewed my husbands information by the Taiwan branch. Everything went well, and I had signed all my travellers checks for my deposit into the account.



Guess what? I received a phone call from the agent just 2 hours before departure to the airport. She said they could not accept my application because of my nationality. I have been travelling all over the world, but I have never seen a bank work so inefficiently. Her manager did not even say sorry about their ignorance, but sorry about my nationality. And they could not accept my signed traveller checks because I did not have an HSBC account.

Was this review helpful? 0 0