written by hazem13 on 30/10/2007
Lastminute.com, cancelled my ticket upon my request and never sent me the money back, the £450 ticket to Doha-Qatar, was cancelled and i was entitled to only £142s.After 12 weeks i called them and they said, we didn't receive your cancelled ticket, from you, and when i gave them the royal mail dispatch number, they said to me: we recieved an empty envelop!
We will need 1 year to refund your ticket!
I can't beleive what they did and i don't know what to do? I'm never using this site again.