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“Dreadful customer support for ISP customers. There is...”

written by on 20/02/2011

Dreadful customer support for ISP customers. There is no access to the broad band team at all, you can ony speak to some helpless, useless reps in the Philippines that must hate their jobs as they have been instructed to do nothing and know nothing. If there is a crash over a weekend, tough luck;nothing will happen till someone wakes up and sees the pattern of outages sometime on Monday. Very quick to blame BT for everything.

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