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“Lots of my clients are ringing this week wanting to...”

written by isitjustme on 04/02/2011

Lots of my clients are ringing this week wanting to know why their emails have stopped working.



My reseller support tickets are not getting a response.



I know that a guy called James from Fasthosts is responding to comments on here, so please can you let us know if your company has any problems we should know about as the service has deteriorated substantially recently.



Do we need to find another provider? It seems I might have a better chance of getting answers here than via the route I am paying money for.



What is especially galling is that I have recommended FH to so many people, based on past service levels.



Simon

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