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“Had similar experience as other here, called and kept...”

written by on 22/03/2011

Had similar experience as other here, called and kept on phone for 1 hour 45 mins and passed to at least 6 departments all in India, with no result at the end. We requested a MAC code and did not recieve it, 2 weeks later the service stopped and they will not even speak to me as we buy through a reseller. 3 and a half weks have now passed and even BT cannot help! so I guess I,ll never be able to have B/band again and will probably have to change phone lines, which will result in further cost and delay. As I work from home in the evenings and rely on an internet connection this has been a very costly episode. I would urge eveyone to stay clear of Tiscali/Talk Talk and report any similar abismal service to Watchdog and Ofcom. I'll also switch my business B/band from them at our office which I can do after setting up a new provider on another phone line. This whole incident should not have happened and it is their incompatence which should lead to them being fined or better still closed down to protect the fair people of this country!