written by stmartinsdiver on 07/06/2006
Good Points
None that I could find
Bad Points
Non-delivery
Incorrect information given
Promises, but no goods
General Comments
Despite checking with PC World that they could deliver in time for Christmas when I placed the order, and several times at weekly intervals beforehand, nothing had arrived by Christmas Eve. I was then told that I could cancel and collect the items from my nearest local store. I duly turned up, and all I got was blank looks. They not only had no stock, but they were totally unhelpful, and it was only after my insistence that they speak with their Customer Service department that they very grudgingly offered an alternative product at the same price.
I will never buy online from PC World again.