written by on 13/08/2010
Have just returned from the riu olivia beach hotel and felt really dissappointed was not a 4* it was very shabby even the steps to our room were loose and broken I would not recommend this to my worst enemy. We had cockroaches in our room even climbing the walls, the bathroom floor flooded when you had a shower from round the bidet. To make matters worse we had a meal at the al l carte resturant and the glasses then wine was in were all chipped l mean chipped you could have poured wine into the glass and got a splinter of glass in your drink. To make matters worse there was an awful smell of sewerge all around the hotel you had to hold your breath
walking from the hotel to the annexes, this must be very unhealthy. Also when we arrived we were put in the annexe even though we though we would be in the main hotel especially as we booked this hotel 9 months previous,
we were told we could get a room in the hotel if we paid more money which we were not prepared to do. The meals were the same every day nearly every meal time it was catered for the Germans mainly. The pool steps were very dangerous over the annexe side, one had a dig chuck out of it. The entertainment was poor and to top everything this hotel is being pulled down in 5 years time I think they best make this alot sooner.