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★★★★☆

“Good points about NTL: ”

Written on: 29/07/2005 by ohama (1 review written)

Good Points
Good technical staff

Bad Points
Moving house customer service

General Comments
Good points about NTL:

1. Their lines quality as good as BT

2. They work hard to promote themselves

3. Good advertising approach that can convince you



Bad Points

1. No response after you order a line from them over the internet and give them all you bank details (that was in 2004).

2. Nightmare if you move house. Things get messy in the bill and you need to phone the moving house department many times to sort the matter.

3. The initial 5p charge in each phone-call