written by Reynolds291 on 29/11/2016
I rented out of the Fiumicino Italy office. After being pushed into buying their full insurance coverage, since they were clear I would be charged for the smallest scratch, they have yet to reimburse me for the return taxi to their office when their car actually broke down. I have made repeated inquiries to Fiumicino, who have said "the check is in the mail" for the past 3 months. The home office in Spain has rudely informed me they received nothing. Back and forth and round and round it goes. After being told "we will call you and/or email you" SIX times without ever getting a response, it is clear they are ACTIVELY being dishonest. This is not just good-natured incompetence. Just stay away.