Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

4363251

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“Appaling staff”

written by Autumn340 on 28/11/2016

I was watching the TV channel for tjc other day and tried to make an order. As I rang I got through to a member of staff for the VIP line and she was very helpful and very sweet to me however I had a question about a order my husband had made for my daughters birthday 2 weeks ago and it has not been delivered ever since so I wanted to know what was happening and if the same would happen. I was told to call the customer care team and I did however I waited for a very long time to be pasted go someone and when I did the staff member did not listen to what I had to say also they was unhelpful and put me on hold several times as I asked for her name again so that I could make a complaint ( which I did not tell her I was going to do) she refused to tell me and was starting to get a bit mouthy. As I am unable to give names of staff I will say it began with a R . Very disappointing as I think the jewllery on the channel is very beautiful. Also a friend of my daughter used to work there and she said the staff are very rude and unhelpful, maybe they should train the staff a bit more on manners.

Was this review helpful? 2 0