written by RichGertrude on 27/11/2016
2.62 Mb/s connections speed at the moment. I had a quicker connection back in the nineties, this is absurd. I'm at my partners house in Hull tonight but I live in South Yorkshire. I pay £20 per month for a 152 Mb/s connection and get a constant minimum of 100 Mb/s. When are KC going to stop robbing the public of their money by selling them what is clearly a terrible and out of date service. I'm on the phone to them now to complain, I started in the queue for support at position 4815 minutes into the call and I'n only at position 36. Why on earth do my fellow Hullites put up with this ! I called them last night at 17:50 and the support team had all gone home. 17:50 on a saturday night and they just walk out of the office. THIS is what you are all paying for.