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★★☆☆☆

“Unfortunately, the slowness of service and appalling...”

Written on: 07/07/2006 by phuio (2 reviews written)

Good Points
Food was acceptable.

Bad Points
Waiter refused to serve one member of our party of 11 with a glass of tap water. Management told us they won't supply tap water and we had to buy bottled water. This was despite around 20+ other drinks having been bought by our group.
Very slow service.
Above average prices for average food.

General Comments
Unfortunately, the slowness of service and appalling attitude to a simple request for a glass of tap water from the staff at Umberto's Italian restaurant in Norwich meant we moved on to a different restaurant for dessert.