Written on: 23/02/2010
Welcome to Liverpool, when landing you are always met by three scruffy passport control women will a mouth full of chewing gum. Their pointless purpose is to stand and point simultaneously to the next available passport officer.
The Departure lounge does not have adequate information screens (one so high you need binoculars and another is on a caf ), you often see fifty passengers standing around watching people eat.
The newspaper shop is a nightmare when it's busy due to poor layout but at least there's a cash machine installed recently.