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“I would rather have haemorrhoids than suffer the...”

written by Greenfield99 on 01/07/2005

Good Points
Free calls home, that's all.

Bad Points
Coverage was OK until about six months ago when there was some change in the system. I cannot now use my BT phone at work or at home. I have "on call" duties at the hospital where I work and have had to buy a PAYG. I asked BT if they would release me from the contract and they basically said "tough luck pal!!". Takes ages to access customer support, calls frequently droppped after a long wait. Staff do not seem trained and the whole experience is awful.

General Comments
I would rather have haemorrhoids than suffer the frustration of being a BT mobile customer. It is simply not worth saving a coupe of pounds to go through the misery of using (or not using) this service.

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