written by pinch on 14/12/2004
Good Points
Free Quick Calls Home - Some excellent offers on at the moment.
Bad Points
No online account management (but coming spring 2005 they tell me).
General Comments
All BT Mobile contracts offer free quick calls home - which is great with teenagers (no worries about running out of credit). Many great phones available free of charge, so can work out cheaper than "pay as you go", because call costs are cheaper. You can get text alerts to monitor usage, and you can bar premium rate & international calls. They have some good deals on giving credit on your landline bills at the moment. Pre-purchased text/voice bundles are good value (texts are 6p each), and the whole family can share them - and you can alter your package each month.
There is no online account management (as with a BT Landline), but they tell me this will happen spring 2005). Customer service call answering times used to be poor, but now it is very quick.