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“not a good experience”

written by rvcamp on 15/11/2016

Do not buy a craftmatic bed off the internet net and let them have your credit card because you become a customer at there mercy with me they used a tatic I call bait and switch I ordered one mattress and got another. my Wife and I both need firm which is what we ordered but did not get.We ordered firm and got less than firm. When we talked to them about getting a firm in memory foam they did not have a memory foam firm, that's not
what they said when we ordered. they said they had 3 different firm mattresses none of which was memory foam.we were never told about paying $90 per each mattress to be sent back.was told if we give up our 30day in home trial they would forgive $180.00 sounds like a sham to me