written by TonyFoister on 09/11/2016
At the end of 2013 I purchased a complete bathroom shower suite part of which was a Blade Mono Basin Mixer Tap at a cost of £113.40. In March 2014 I reported to Bathstore that the tap had become very stiff to operate & they supplied a replacement cartridge kit from Crosswater whom I assume are the manufacturers. On October 5th 2013 the tap became so stiff that it was unusable so I called in a plumber who had to replace the tap. I contacted Bathstore & their reply was I hadn`t carried out their maintenance instructions to strip the tap every year & clean out the cartridges. Nowhere in Bathstores literature does it state these maintenance instructions If it had I wouldn't have bought in the first place. God help me if anything goes wrong with the rest of the bathroom.