Written on: 28/08/2008 by Confucious (1 review written)
Some years ago I bought a solid Samsonite suitcase which is now well used and still in very good condition. I haven't used it for nearly 2 years and and forgot the combination.
Rang Samsonite and they said the simplest thing to do is for them to send me out a new lock.
Free of charge, of course.
Excellent service and thoroughly recommended
Their solid luggage is excellent and Samsonite Europe could not have been more helpful and pleasant on the phone (which they answer quickly).