Written on: 21/04/2011
well, i just wish i had found this site before we went... dire, no other word for it. we booked a table for 7.30....not late you would think ?....waitress ( Jess more about her later )ordered meal at 7.45 it was 8. 25 before we got just 3 starters, 2 soup and one posh bead and tomato's. tomato's straight out of the fridge, cold ciabatta. soup was like dishwater, we challenged the manager about it being homemade and he said it was thin as nobody liked it when we had it thicker....LOL.
carvery....well we waited at the servery for 3 - 4 minutes before the so called chef came out ...no turkey left, just a few scraps of lamb and a small bit of fatty pork roll.... 'thats all we have left we will be finishing soon'... what sort of restaurant finishes serving and starts clearing the restaurant at 8.50 while your still TRYING to enjoy your night.
after a good moan they eventually brought out a joint of beef, probably were saving it for next days lunch. veggies were cold, dried out and very few of them, no mash left so they brought to the table what can only be described as 'smash'. had to ask for the manager 4 times before he came over...absolutely useless !!
going back to the waitress, Jess was superb, couldnt do enough to try and help us but due to the way it was managed even she couldnt make it better. ..i was going to say when you are there look out for her she really tries hard but on second thoughts...DONT GO...STAY AWAY until the 'greatbritishcarvry' company sorts it out or sells it to someone who cares.
one star is way over the top for this garbage