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★☆☆☆☆

“Poor Customer service”

written by DaneRichardson on 21/10/2016

Saw what looked like a nice bike on e-bay being sold by these guys. After the initial sale over the phone the customer experience went rapidly down hill. Bike turned up early to the wrong address dirty without the fresh years MOT promised and confirmed by e-mail. The conversation that followed speaks volumes, totally unprofessional and very rude. As I'm not a shrinking violet I ended up keeping the bike but demanded a lower price as I could see potential taking a chance knowing the warranty wouldn't be worth the bother anyway. Would I recommend anyone using them NO! would I say keep clear YES!

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